Privacy Policy

Last updated: September 2025

Information We Collect

We collect information to provide better vehicle import services and facilitate smooth transactions between Japan and East Africa.

Personal Information
Name, email, phone, address, and identification documents
Payment Information
Banking details, payment history, and transaction records
Vehicle Preferences
Car specifications, budget, and import requirements
Website Usage
IP address, browser type, and interaction data

How We Use Your Information

Your information helps us provide comprehensive vehicle import services:

  • Processing vehicle orders and managing import logistics
  • Communicating shipping updates and customs clearance status
  • Facilitating payments and financial transactions
  • Providing customer support throughout the import process
  • Improving our services based on customer feedback
  • Complying with customs and regulatory requirements
Import Focus: We specifically use your data to ensure smooth vehicle imports from Japan to your East African destination.

Information Sharing

We share your information only when necessary for vehicle import services:

  • Japanese Partners: Auction houses and dealers for vehicle procurement
  • Shipping Companies: Logistics partners for ocean freight
  • Customs Agencies: Required documentation for import clearance
  • Financial Institutions: Payment processing and currency exchange
  • Local Agents: Delivery and registration assistance in destination countries
Important: We never sell your personal information to third parties for marketing purposes.

Data Retention

We retain your information for different periods based on legal and business requirements:

Import Documentation
7 years (regulatory requirement)
Payment Records
7 years (tax and audit purposes)
Communication Records
3 years (customer service)
Website Analytics
2 years (business improvement)

Your Rights

You have several rights regarding your personal information:

Access
Request copies of your personal data
Correction
Update inaccurate information
Deletion
Request removal of your data
Restriction
Limit how we process your data
Portability
Receive your data in portable format
Object
Object to certain processing activities
Data Security
We implement industry-standard security measures to protect your information during the entire import process, from initial inquiry to final delivery in East Africa.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your vehicle search preferences
Note: You can control cookie settings through your browser preferences.